What they got right and wrong

The outstanding view of Mt. Fuji made our stay truly memorable, and the onsen facilities provided a great way to relax after a long day exploring!

The dining experience was disappointing with limited breakfast options available during our stay, and some staff members were a bit unhelpful when needed.

Request a room on the higher floors for the best views of Mount Fuji, especially if you're traveling with family.

Room slippers reused by guests, spacious and cozy rooms, stunning Mount Fuji views.

spacious rooms, stunning views, reused slippers.

Room had a fantastic unobstructed view of Mt. Fuji from the balcony. The oversized room accommodated our family comfortably. The hotel offered a free shuttle to Kawaguchiko Station, making it convenient for local explorations. However, the breakfast lacked variety and became repetitive after the first few days. Some staff were friendly, but a few were unhelpful, particularly when we needed additional pillows and were told they didn’t have any available. Cleaning could have been more thorough. The older decor was charming but definitely showed signs of wear. Overall, while the view and space were highlights, service inconsistencies were disappointing.

8/10

Man, that view of Mt. Fuji was straight fire from my room! Big vibes, huge space for the fam with four twin beds. Breakfast was alright, but coulda used more options. The onsen? Pure bliss after a long day. Overall, a solid stay, just hope they bring some more choices for breakfast next time.

Breathtaking views with great service

Waking up to the stunning sight of Mount Fuji was an unforgettable experience. The staff were incredibly welcoming and went above and beyond in accommodating our needs, including a room upgrade to enjoy the view even more. The on-site onsen offered a perfect unwind after a day of exploring.

While the dining options were tasty, I found the breakfast to lack variety, which made it feel repetitive. Additionally, the decor is somewhat dated, which might turn off some travelers looking for modern aesthetics.

I really appreciated the spacious room with a fantastic view of Mt. Fuji and the variety of tasty options at breakfast. The hot spring was irresistibly comfortable, providing a perfect way to unwind after a long day. Plus, its location is great for thrill-seekers visiting the nearby amusement park.

The shuttle service is limited, making it hard to get around without a taxi.

the views of mt. fuji from the room balcony were stunning. staff were a bit unprofessional.

We had a fantastic stay with family, enjoying the spacious room and the breathtaking view of Mt. Fuji. The breakfast buffet was a highlight with a great variety, and we loved visiting the Kawaguchiko Stellar Theater for some cultural fun!

My kids wished there were more breakfast options for picky eaters.

I loved the oversized room with a huge balcony offering an unobstructed view of Mt. Fuji, but the breakfast options got a bit monotonous after a few days.

The spacious room provided an amazing view of Mt. Fuji, making it the highlight of my stay. The hotel is located within a reasonable distance to various restaurants and convenience stores, adding convenience for dining options. Additionally, the staff was welcoming and provided a shuttle service that facilitates transport from Kawaguchiko Station, making travel easier despite the distance.

the stunning view of mt fuji from our balcony was unforgettable! the onsen was a fantastic relaxing experience, and the hotel staff were incredibly kind and attentive. the buffet offered a nice variety of both western and japanese dishes, perfect for starting the day.

the location is a bit isolated, making transportation necessary. 😕